ATTENTION HCA CUSTOMERS - Cold Weather Tips To Reduce Water Service Freezing
Well, it's here. The cold weather we all could do without. Living in the Hazleton Area will test your patience in regard to dealing with cold frigid weather, listed below are some examples provided in the Standard Speaker on how to prepare for the extreme cold.
Before the thermometer plunges, here are things you can do to prevent pipes from freezing:• Disconnect outside hoses from faucets• Insulate water pipes, especially along exterior walls and unheated areas• Add insulation to walls and attics where pipes may run• Know where the water shutoff valve is to your home
Once the sub-zero weather hits you should:• Let faucets drip to prevent freezing• Keep the thermostat above 55 degrees• Open kitchen and bathroom cabinets to allow warm air to circulate around plumbing
So you’ve prepared and kept as much heat as possible going to cold areas, but the cold air still froze a pipe; what now? Stay calm but act as quickly as possible to:• Locate where the pipe is frozen• Open the nearest faucet to relieve pressure when the ice thaws• Slowly warm the pipe – never use a blow torch or open flameIf the pipe has cracked or broken, immediately turn off water at the main water valve and call a plumber. Shutting off the water will prevent further damage.
If you have damage from a broken water pipe:• Try to prevent further damage• Contact your insurance company as soon as possible• Take photos or video of the damage• Don’t make permanent repairs until the insurance company adjuster inspects the damage• Keep all of your receipts for emergency repair work or temporary housing if you are forced out of your home or apartmentOnce a pipe freezes, odds are it will happen again. Here are some tips to prevent it in the future:• Hire a plumber to relocate to a warmer area• Add more insulation in walls, attics and crawl spaces• Wrap the pipe with electric heat tape, when temperatures dropRemember, if a burst pipe sends water into your home, contact a Plumber Immediately….
The Hazleton City Authority now has on-line bill paying. Hazleton City Authority Board of Directors recently approved the addition of paying your HCA bills with a credit card on-line. Beginning September 1, 2015 all you need to do is to click the HCA Logo below to pay your bill on-line. In addition to the on-line bill paying, HCA customers can visit Landmark Community Bank Mon-Thur 9AM-4PM, Fri 9AM-6PM or mail payments to:
Hazleton City Authority
PO Box 3898
Scranton PA 18505-0898
Or, you can pay your bill at the Hazleton City Authority Administration building located at 400 East Arthur Gardner Parkway, Hazleton PA Monday-Friday from 9:00 AM to 4:00 PM.If you have any billing questions please call: HAZLETON CITY AUTHORITY at 570-454-2401.
The Hazleton City Authority serves nearly 15,000 residential and business customers throughout Luzerne, Schuylkill and Carbon counties, contributing to the quality of life and economic development in Greater Hazleton, Pennsylvania. The authority delivers about 5.8 million gallons of water per day to its customers. Formed in 1938, the authority is governed by a five-member board whose members are apppointed by Hazleton City Council. HCA's website features a great deal of information for our consumers, providing improved customer service and serving as a resource at any time of the day.